SimpleModern ships orders to valid addresses within the United States. Standard shipping is free on all U.S. orders, with no minimum purchase requirement.
Order Processing
Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. public holidays. Processing begins after your order is successfully placed and payment is confirmed.
Shipping and Delivery
After an order is handed to the carrier, standard delivery generally takes 4–6 business days. Delivery estimates may vary due to carrier delays, weather, peak-season volume, address issues, or other circumstances outside our control.
Tracking
A tracking number is provided after your order ships. Please allow a short period for the carrier's tracking system to register the first tracking event.
Address Accuracy and Delivery Issues
Please provide a complete and accurate U.S. shipping address at checkout. We are not responsible for delays or failed delivery resulting from incorrect or incomplete address information provided by the customer.
If your package arrives damaged, contains an incorrect or missing item, or shows an unexpected delivery issue, please contact our customer care team promptly.
Order Changes and Cancellation
You may request cancellation before your order has shipped. Once an order has shipped, returns and exchanges are handled according to our Refund Policy.
Taxes
Applicable taxes are collected at checkout as required by law.
Contact Information
Store Name: SimpleModern
Website: simplanionse.shop
Email: Support@simplanionse.shop
Phone: (614) 390-7608
Address: 3550 East Broad Street, Columbus, OH 43209, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (America/Chicago).